Codes arrive within about a minute. If nothing has come through, check your junk or spam folder first, and check the address you typed for a typo.

If it is still missing, request a new code — the old one stops working as soon as a new one is sent. Some workplace mail servers delay or block automated mail; a personal address is the quickest fix.

Still stuck? Email support@chasingoptimum.com from the address you are trying to use and we will sort it out.